Headed up by Jennifer Irving, Nicola says the whole team prides itself on giving the ‘best service to our clients’. She continues: “They are able to contact their lawyer direct to discuss concerns or for general advice. Also, due to our close connection with many of the local agents and other solicitors we are able to progress complicated transactions forward by dedicating that extra time when needed.”
A recent testimonial described Nicola as making the process ‘stressless, humorous and simple’ – which is all the more impressive when one considers that moving house can be notoriously stressful…
“I am very much of the opinion that if you can connect with clients and have a giggle along the way, then this helps them to be as relaxed as possible,” says Nicola. “I’ve seen over the years that building that personal rapport results in them trusting you to do your job to the best of your ability.”
Nicola has more than 15 years’ experience in residential property, dealing with freehold and leasehold properties. She enjoys acting for clients on all residential property matters, whether they are buying, selling or remortgaging. She also deals with transfers of equity, new build purchases and investment clients.
“My favourite transactions though are first time buyers,” says Nicola. “It is a wonderful experience being part of such an exciting achievement for them.”
Nicola admits that she more or less ‘fell into law’.
“I managed to get a temporary job at a law firm when I left school as an office admin,” she explains. “From there, I was offered a permanent role and then they asked if I would like to become a Licensed Conveyancer at a cost to the firm. I had no other plans at that point and thought what a wonderful opportunity. I worked full time and attended college part time to achieve my qualification, that was 18 years ago.
Nicola says that the residential property market remains really busy.
“We are receiving instructions from first time buyers, investment buyers and the usual clients who are upsizing and downsizing,” she says. “All sorts of properties are on the market, both freehold and leasehold, listed buildings, quirky country retreats and buy-to-let properties.”
She says that Tunbridge Wells remains a popular place to live.
“The Covid pandemic made people realise that they can work for a London firm but, due to remote working, they don’t have to live in the capital,” Nicola continues. “Tunbridge Wells is a nice middle town between London and the countryside.”
Away from work, Nicola and her husband have two children and she likes to get out and about with them on muddy walks and cycle rides, as well as enjoying socialising with friends and family. She also volunteers for the Uckfield Millennium Green – an open space of 22 acres managed by the residents.
Nicola is a trustee and deals with the fundraising, accounts and working parties.